This is very exciting news, new accelerators to Microsoft Dynamics CRM 4.0 like integration social media tools such as Twitter etc.
ZDNet Mobile Reader user Petri.Salonen@tellusinternational.com wanted you to see this:
"Microsoft to integrate Twitter into its CRM"
Microsoft announced that its Dynamics CRM software will have a 'Social Networking Accelerator' component which will allow companies to monitor what customers are saying on Twitter. Microsoft has integrated Twitter functionality into its customer relationship management software. The company announced on Friday that its Dynamics...
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